Services
We Provide A Wide Range Of Services
How We Can Help You?
Security
Perform critical security updates & Security Assessment Protection Program Updates (Antivirus, Spyware) Virus, Spyware, Trojan Removal & Repair Configure & Manage Firewall/Perimeter Devices Maintain VPN Infrastructure IDS/IPS infrastructure Management Setup Security Policy
Networking
Maintenance of Local Area Network (LAN) installed in the customer premises including configuration and trouble-shooting of routers and managed switches.
Application
SME Payroll Microsoft Office, including Outlook, Words, Powerpoints and Excels Quickbook ZKNet (Biometric Fingerprint Applications) Adobe Reader and Flash Player CCTV softwares; , EazyStations , iCatch and AVTECH
Add-on
Infrastructure Setup Personal Training for users Maintenance of IP Phones Data backup on Personal Computers Server (apps, mail, web) monitoring Data recovery Network load-balancing and redundancy Implement firewall Stand-by arrangement to be made in case the equipment is to be taken to workshop for repairs
Others
Moving or Relocating Equipment Repair, replacement of malfunctioning/faulty equipment or parts Installing new PC’s or Servers* Installing new printers or other external devices* Maintenance, Support of Software (not listed under the “Applications” Section Verification that the Customer’s software licenses are valid and current. Licensing of the Customer’s software remains the responsibility of the Customer. Laying of cables
Help & Support
Maintain System Services & Configurations Install & Update Drivers Apply OS Patches, Program Patches, Performance Tweaks Registry Optimization & Repair Perform System Log Verifications Hardware & Disk Space Check Scandisk, Remedy Disk Errors Perform Disk Cleanup & Defragmentation Temp File Cleaning Server Data Backup Physical Equipment Cleaning. Coordination with OEMs for troubleshooting of the computer and other peripherals under warranty